Welcome to Kisan Academy's Refund Policy page. We value your trust and want to ensure that your experience with us is satisfactory. This Refund Policy explains the terms and conditions related to refunds for our courses and services. Please read this policy carefully before making a purchase.
1. Course Enrolment and Eligibility
1.1 By enrolling in a course, you agree to abide by our Terms of Service and Refund Policy.
2. Refund Eligibility
2.1 Refunds will only be processed for the following situations:
Technical issues that prevent access to the course despite reasonable troubleshooting efforts. You are requested to mail us a screenshot of troubleshooting on [email protected]
3. How to Request a Refund
3.1 To request a refund, please contact our Customer Support team at [email protected] within the specified refund period. Include your full name, course name, and the reason for your refund request.
3.2 Once your refund request is received, we will review it and respond within 7 working days.
4. Refund Processing
4.1 If your refund request is approved, we will process the refund to the original payment method used during the purchase. Please allow 7 business days for the refund to appear in your account.
4.2 If you received the course as part of a bundled offer or promotion, the refund amount will be pro-rated based on the fair value of the course at the time of purchase.
5. Non-Refundable Items
5.1 Certain items, such as downloadable resources or other digital products, are non-refundable.
5.2 Services like coaching, consultation, or personalized support are also non-refundable once they have been rendered.
6. Modifications and Cancellations
6.1 Kisan Academy reserves the right to modify or cancel a course, or to adjust course content, at its sole discretion. In such cases, you will be notified and provided with suitable alternatives or options.
6.2 If Kisan Academy cancels a course and you have already made a payment, you will be eligible for a full refund.
7. Contact Us
If you have any questions about our Refund Policy, please feel free to contact us at [email protected].
Please note that this Refund Policy is subject to change. We recommend reviewing this page periodically for updates.
Last updated: 11 August 2023
Kisan Academy
D-21, Shalimar Enclave, Near Hermitage Park,
Village Himmatgarh, Dhakoli, Zirakpur, SAS Nagar, Mohali, Punjab-160104,
Mobile Number : 7015747342, [email protected], www.kisanacademy.com.